| Title: | COMMUNICATION NETWORK ENGINEER SENIOR Norfolk VA |
|---|---|
| ID: | NGEN 109561 |
| Department: | FEDERAL |
| Campaign Start Date: | 01/06/2020 |
| Salary Range: | $96.5K |
| Location: | Norfolk, VA |
Must work well in a team environment. Be self-managed, and be able to communicate clearly on all operations. Excellent opportunity for US Armed Forces Reservist and recent US Vet.
Must have Current Clearance! DO NOT APPLY IF YOU DO NOT HAVE CURRENT CLEARANCE!
NET OPS SPECIALIST SR- NORFOLK VA
Summary: This position's primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
Responsibilities: As a Sr-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenance using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders
Job Requirements: Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events. Oversee incident resolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues. Provide data center support where appropriate. Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives. Ten plus (10+) years of IT experience required. Possess at least two of the following: a CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or a Microsoft Certified Solutions Associate (MCSA) certification. Certified in accordance with DoD 8570.01â€M Information Assurance Technician Level (IAT) III.
Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50 lbs is required.
Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.
Certifications Requirements:
ITIL foundation V3 certification is highly desirable, MCTS, MCSA,CCDP, CCNP
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Our benefits for our on-site associates includes.
• Medical Insurance coverage
• Dental and Vision Insurance coverage
• Long Term Disability Insurance
• Short Term Disability Insurance
• Basic and Voluntary Life Insurance
• 10 Paid Holidays
- 80 Accrued Hours of Pay Time Off
Salary: $46.43 hr
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TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit www.techead.com. No second parties will be accepted.
