TECHEAD >> IT Service Rep -JR Norfolk NAVAL (NRFK) (2)
IT Service Rep -JR Norfolk NAVAL (NRFK) (2)
Summary
Title:IT Service Rep -JR Norfolk NAVAL (NRFK) (2)
ID:99636109505
Department:FEDERAL
Campaign Start Date:11/30/2018
Salary Range:$49.2K
Location:Norfolk Naval Station
Description

TECHEAD is looking to hire a IT SERVICE DELIVERY REP JR to be part of our growing US CYBER WORKFORCE division. This is a Three (2) Year contract on-site with our Federal Client. Must work well in a team environment. Be self-managed, and be able to communicate clearly on all operations.
 
-------------
(2) IT Service Delivery Reps – JR Norfolk Naval Station

 
Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. 
 
Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenance using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders 
 
Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.
 
Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with servers and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.


(Warning: Must have Clearance: Active TS)

IAT-II: CompTIA Network+ CE or CompTIA Security+ CE,  CCENT, or CCNA
ITIL v3 Foundations Preferred

Salary: $49.9K
Location: Norfolk Naval Station, VA (NRFK)
Experience: zero to four (0‐4) years of experience required.
Education:  Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.
 
This is a FTE Position as a TECHEAD Employee. If your interested we will go to the next steps of validating your clearance and certifications.

Our benefits for our on-site associates includes.
• Medical Insurance coverage
• Dental and Vision Insurance coverage
• Long Term Disability Insurance
• Short Term Disability Insurance
• Basic and Voluntary Life Insurance
• 10 Paid Holidays
- 80 Accrued Hours of Pay Time Off

To apply, click Here! One of our recruiters will contact you.

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit www.techead.com. No second parties will be accepted.

This opening is closed and is no longer accepting applications
ApplicantStack powered by Swipeclock